iTunes Pulls Over at Vista Point
Windows Vista has arrived, but folks using iTunes have to pull over — not to admire the view, but to fix authorization issues. Apple has released information in its Knowlege Base about iTunes running on Vista. Issues that occur with iTunes 7.0.2 on Vista include purchased songs not playing, iPod synch problems, iPod eject problems, failure to sync contacts and calendars with an iPod, and slow cover art animation.
The immediate solution fixes the problem of playing purchased songs (but not, apparently, the other problems). If you can’t wait for the next version of iTunes that will fix all the issues, and you’ve already installed Vista, download and run the iTunes Repair Tool for Vista after re-installing iTunes 7.0.2. The tool repairs permissions for files required by iTunes to play your iTunes Store purchases.
However, if you are brave and perhaps a bit foolish, try this fix I found in this thread of the Apple Support Discussion topic
(I can’t vouch for it; haven’t tried it):
From Vista, right click on the iTune.exe program icon located in the iTune folder in the Program File folder and select Properties. Click on the Compatibility tab and enable the “Run this program as an administrator” checkbox. Click on OK. Next time you run iTune it will automatically run under administrator privileges, this fixes the problem until Apple comes up with a Vista only version.
Meanwhile, here’s the official word from Apple on what to do if you are upgrading to Vista from Windows XP or 2000 and haven’t done it yet. Follow these seven steps to iTunes Vista heaven to ensure that iTunes performs adequately:
- Deauthorize all iTunes Store accounts.
- Enable Disk Use on all iPod models.
- Uninstall iTunes.
- Perform a clean install of Windows Vista (Highly recommended but not required).
- Reinstall the latest version of iTunes.
- Open iTunes.
- Choose Authorize Computer from the Store menu in iTunes.
That is all.
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February 6th, 2007 at 2:19 pm
[...] As reported in my other blog, Tony Bove’s iTimes (”iTunes Pulls Over at Vista Point“), the iPod and iTunes software for Windows needs a patch to work with Windows Vista. But iTunes and the iPod are not the only media players, devices, and applications that break in Vista. [...]
March 5th, 2007 at 9:26 pm
[...] Apple’s official word on Windows Vista support has been updated — to the effect that the Windows version of iTunes 7.1 addresses compatibility issues with Vista, but that Apple “is actively working with Microsoft to resolve a few remaining known issues.” Those issues have to do with ejecting iPods using the laughable Windows “Safely Remove Hardware” feature, displaying graphics incorrectly, and a lack of synchronization with Windows Address Book. Also, don’t expect iTunes to run on 64-bit editions of Windows, including Windows Vista and Windows XP x64. I covered some tips on getting around these problems in a previous entry. [...]
March 28th, 2007 at 8:36 pm
[...] Among several Windows Vista patches released yesterday, Microsoft included one that lets iPods be disconnected without getting corrupted (see “Microsoft trying to make Vista iPod-friendly” by Ina Fried, CNET News.com). As I reported here and in my other blog (see “iTunes Pulls Over at Vista Point“), iPods suffered from eject problems at the hands of Vista. Many thought that Apple was shunning Vista and being sluggish to fix things on purpose; others thought that perhaps Microsoft was sabotaging the iPod and iTunes. In this industry, both are possible and even likely. [...]